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FREQUENTLY ASKED QUESTIONS

Your Questions Answered

Acupuncture Tools

DO WE DIRECT BILL?

Yes! We direct bill for Alberta Blue Cross, SunLife, Provider Connect (Green Shield, SSQ), Canada Life, Manulife Financial, Desjardins, and Medavie (Canada Wide Blue Cross), and others; just ask if your insurance provider is not listed.

Cupping Treatment

HOW MANY TREATMENTS ARE TYPICALLY NEEDED?

This is a difficult question to answer as everyone is different. Some conditions can be fully resolved, while others may require ongoing care with maintenance treatments. In general, 3-5 treatments about a week apart are needed to get a handle on the chief complaint. Once the patient is happy with the progress made, we will typically begin to space the treatment frequency out towards a maintenance routine. Maintenance treatments are typically every 4, 5, or 6 weeks. However, some people will decide to come weekly or biweekly, and others will opt to come only as needed with no set routine. We will work together to create a plan that works for your body, schedule, and wallet. 

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WHAT IS COLD PLUNGE THERAPY & WHAT ARE THE HEALTH BENEFITS?

Otherwise known as ice-baths, or cold water immersion, cold plunge therapy is a recovery process involving the submersion of the body into cold water (4-10 degrees Celsius). 

Cold plunge therapy:

  •  promotes peripheral vasoconstriction sending blood to the core  &  brain

  • reduces inflammation & muscle soreness

  • promotes weight loss & increases metabolism

  • boosts immune system

  • activates cold shock proteins which enhances protein synthesis

  • reduces free radicals

  • releases dopamine, epinephrine, & norepinephrine for 2-6 hours post immersion

Sauna

WHAT IS INFRARED SAUNA & WHAT ARE THE HEALTH BENEFITS?

Infrared saunas emit infrared light experienced as radiant heat which is absorbed directly by the surface of the skin. Traditional saunas differ in that they heat the body by conduction & convection through heating the air within the sauna.

Infrared sauna:

  • normalizes blood pressure

  • reduces chronic pain  & inflammation

  • reduces cholesterol levels

  • detoxifies the body

  • promotes weight loss & increases metabolism

  • promotes circulation

  • improves sleep

  • boosts the immune system

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WHAT IS OUR CANCELLATION POLICY?

Cancellations made 24 hours or less before an appointment will be subject to a fee. For the first offence, you will be charged 50% of the treatment cost and for any future occurrence, you will be charged 100%. 

No shows will be subject to 100% charge. 

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